The Benefits of Using Foot Solutions, Richmond
Foot Solutions, Richmond is widely known for its proven and effective three stage process comprising (i) assessment, (ii) support and (iii) footwear.
In-house high tech scanning technology combined with careful gait analysis is used to see how problems in the feet and lower joints can be contributing to making walking uncomfortable and limiting mobility. The assessment process also provides mapping data necessary to produce custom arch supports designed to suit the contours of each foot. These custom arch supports when expertly fitted to appropriate, well-constructed footwear, help relieve pressure, even out weight load, prevent arch collapse and allow the user to enjoy sustained periods of comfortable, pain-free mobility.
Whilst lots of businesses can offer one or sometimes two of the above services, only Foot Solutions can provide a complete one-stop shop from initial assessment right through to fitted footwear relevant to lifestyle needs.
How Does the Foot Solutions One-Stop Shop Service Benefit Customers?
The Foot Solutions, Richmond one-stop shop solution helps customers in 4 important ways, quality, convenience, value and reliability.
Quality
The Foot Solutions one-stop shop guarantees high quality advice, products and service throughout the entire process. The assessment combines hi-tech scanning, detailed measurements and lifestyle data to produce a personalised plan for each customer, tailored to their individual needs. Foot Solutions custom arch supports are not only designed to match the contours of each foot, they’re also hard-wearing, long lasting and built to provide years of service. Arch supports are only as good as the shoes they’re worn with, which in Foot Solutions’ case is top quality footwear for all lifestyle needs sourced from leading manufacturers around the world. As part of the service, Foot Solutions ensure that arch supports are adjusted and expertly fitted to each footwear item to ensure maximum comfort and mobility. In addition to all that, Foot Solutions provide an unrivalled after care service to help customers to enjoy the benefits of their purchases for as long as possible.
Convenience
Foot Solutions’ one-stop shop service delivers convenience by eliminating the need to travel to and liaise with multiple vendors. Customers have the benefit of one location to visit and one point of contact to deal with. Because everything is focussed on achieving the customers goal, a comprehensive, joined-up service is provided where everything links to everything else. For example, before footwear is purchased, it must satisfy selection criteria in terms of, lifestyle needs, foot shape and size and compatibility with custom arch supports. Customers with queries and after care requirements know that their assessment details and purchase history data are available to help give relevant advice and support.
Value
Because Foot Solutions’ products and services are purchased as part of an overall plan, everything is designed to work with each other thus removing any waste potential (e.g. custom arch supports not being compatible with footwear). After care services mean that custom arch supports can be regularly refurbished and adjusted to provide good lifetime value and be effective with multiple footwear items including shoes, boots, sandals and trainers. Footwear is constructed to the highest standards and therefore durable and long lasting. Using Foot Solutions can be regarded as a long term health investment.
Reliability
Dealing with one supplier and working with one set of highly trained, knowledgeable and helpful consultants ensures consistently high levels of service and quality control across all aspects of the process. The overall benefit to consumers is a positive and consistently reliable customer experience.


